Security

At Navexa, security is at the core of everything we build. We understand that you trust us with your business data, customer information, and payment details. This page outlines the comprehensive security measures we employ to protect your data and maintain the integrity of our platform.

1. Data Protection Practices

We implement multiple layers of security to protect your data at rest and in transit.

1.1 Encryption at Rest

• All database records are encrypted using AES-256 encryption
• Encryption keys are managed through Google Cloud Key Management Service (KMS)
• Sensitive fields (API keys, tokens) use additional application-level encryption
• Backup data is encrypted with separate keys

1.2 Encryption in Transit

• All connections use TLS 1.2 or higher
• SSL certificates are automatically managed and renewed
• HTTP Strict Transport Security (HSTS) is enabled
• All API communications are encrypted end-to-end

1.3 Access Controls

• Role-based access control (RBAC) for all internal systems
• Principle of least privilege for employee access
• Regular access reviews and audits
• Multi-factor authentication required for all team members
• Automated account lockout after failed login attempts

1.4 Data Backup and Recovery

• Automated daily backups with point-in-time recovery
• Backups stored in geographically separate regions
• Regular backup restoration testing
• 30-day backup retention policy

2. Payment Security (Stripe PCI Compliance)

All payment processing is handled by Stripe, a leading payment infrastructure provider. This approach ensures the highest level of payment security without storing sensitive payment data on our servers.

2.1 PCI DSS Level 1 Certification

Stripe is certified as a PCI Level 1 Service Provider, the most stringent level of certification in the payments industry. This certification requires:

• Annual on-site assessments by a Qualified Security Assessor (QSA)
• Quarterly network vulnerability scans
• Annual penetration testing
• Continuous monitoring and security controls

2.2 Tokenization

When you enter payment information, it is sent directly to Stripe's servers. We never see or store your full credit card number. Instead, we receive a secure token that can only be used within our Stripe account.

2.3 Fraud Prevention

• Stripe Radar for real-time fraud detection
• 3D Secure authentication for high-risk transactions
• Algorithm-based anomaly detection
• Automatic blocking of known fraudulent patterns

3. Firebase/Google Cloud Infrastructure

Navexa is built on Google Cloud Platform through Firebase, providing enterprise-grade security and reliability.

3.1 Infrastructure Certifications

Google Cloud maintains numerous security certifications including:

• SOC 1, SOC 2, SOC 3: Service Organization Control audits
• ISO 27001: Information security management
• ISO 27017: Cloud security controls
• ISO 27018: Protection of personal data in the cloud
• FedRAMP: US government cloud security standards

3.2 Physical Security

• 24/7 security monitoring at all data centers
• Biometric access controls and security guards
• Video surveillance with 90-day retention
• Environmental controls (fire suppression, climate control)

3.3 Network Security

• DDoS protection and mitigation
• Web Application Firewall (WAF)
• Intrusion detection and prevention systems
• Network segmentation and isolation
• Regular vulnerability scanning

3.4 High Availability

• Multi-region deployment for redundancy
• Automatic failover capabilities
• 99.95% uptime SLA from Google Cloud
• Real-time monitoring and alerting

4. SSL/TLS Encryption

All communications between your browser and our servers are protected with strong encryption.

4.1 Implementation Details

• TLS 1.2 and TLS 1.3 supported (older versions disabled)
• 256-bit AES encryption for data transmission
• Perfect Forward Secrecy (PFS) enabled
• Strong cipher suites only (weak ciphers disabled)

4.2 Certificate Management

• Certificates issued by trusted Certificate Authorities
• Automatic certificate renewal
• Certificate Transparency logging
• OCSP stapling for faster certificate validation

4.3 Security Headers

We implement comprehensive security headers including:

• HTTP Strict Transport Security (HSTS)
• Content Security Policy (CSP)
• X-Content-Type-Options
• X-Frame-Options
• Referrer-Policy

5. GDPR Compliance

Navexa is committed to protecting the privacy and rights of individuals in the European Economic Area (EEA), United Kingdom, and Switzerland under the General Data Protection Regulation (GDPR).

5.1 Data Subject Rights

We support all GDPR-mandated rights including:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate personal data
• Right to erasure: Request deletion of your data
• Right to portability: Export your data in a machine-readable format
• Right to object: Object to processing of your data
• Right to restrict processing: Limit how we use your data

5.2 Data Processing

• Clear legal basis for all data processing activities
• Data processing agreements with all third-party processors
• Data Protection Impact Assessments (DPIAs) for high-risk processing
• Records of processing activities maintained

5.3 International Data Transfers

• Standard Contractual Clauses (SCCs) for transfers outside the EEA
• Adequacy decisions where applicable
• Privacy Shield successor mechanisms
• Binding Corporate Rules compliance

5.4 Breach Notification

In the event of a data breach affecting your personal information, we will notify you and relevant supervisory authorities within 72 hours as required by GDPR.

6. Application Security

6.1 Secure Development

• Secure coding practices following OWASP guidelines
• Regular code reviews with security focus
• Automated security testing in CI/CD pipeline
• Dependency vulnerability scanning

6.2 Authentication Security

• Secure password hashing with bcrypt
• Two-factor authentication (2FA) available
• Session management with secure cookies
• Automatic session timeout for inactive users

6.3 API Security

• API key authentication with rate limiting
• Input validation and sanitization
• Protection against common attacks (SQL injection, XSS, CSRF)
• API versioning and deprecation policies

7. Monitoring and Incident Response

7.1 Continuous Monitoring

• 24/7 infrastructure and application monitoring
• Real-time alerting for security events
• Log aggregation and analysis
• Performance and availability monitoring

7.2 Incident Response

• Documented incident response procedures
• Trained incident response team
• Regular incident response drills
• Post-incident reviews and improvements

7.3 Vulnerability Management

• Regular vulnerability assessments
• Timely patching of security vulnerabilities
• Third-party security audits
• Bug bounty program for responsible disclosure

8. Responsible Disclosure

We appreciate the security research community and welcome responsible disclosure of any security vulnerabilities. If you discover a security issue, please report it to us privately.

9. Security Questions

If you have any questions about our security practices or would like to request additional security documentation, please contact us: